This Privacy Policy explains how RenoFix Plus Technical Contracting L.L.C (operating the Quvera platform, "we", "us") collects, uses and protects your information when you use quvera.ae. By using the Platform you consent to the practices described here.
1.Information We Collect
Account information — name, email and profile details when you sign in (e.g. via Google).
Business information — company details, documents and credentials submitted for listing/verification.
Enquiry data — details you provide when requesting a quote or contacting a business.
Usage & device data — pages viewed, approximate location and country, IP address, browser and device type, collected to measure traffic and improve the Platform.
Cookies & local storage — used to keep you signed in and remember preferences such as theme.
2.How We Use Your Information
To operate, maintain and improve the Platform.
To connect customers with relevant businesses when an enquiry is submitted.
To verify businesses and maintain trust and safety.
To send service-related communications (e.g. enquiry confirmations, account notices).
To analyse traffic and usage trends (aggregated and anonymised where possible).
3.How We Share Information
With businesses — when you submit an enquiry, your contact details and request are shared with the matched business(es) so they can respond.
Service providers — trusted vendors who help us run the Platform (e.g. hosting, email, analytics) under confidentiality obligations.
Legal — where required by law or to protect our rights, users or the public.
We do not sell your personal information.
4.Data Retention
We retain personal data only as long as necessary for the purposes described, or as required by law. You may request deletion of your account data by contacting us.
5.Security
We use industry-standard measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6.Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to certain processing. To exercise these rights, contact support@quvera.ae.
7.Children
The Platform is not intended for anyone under 18, and we do not knowingly collect data from children.
8.Changes & Contact
We may update this Policy periodically. Material changes will be posted on this page. For privacy questions, contact support@quvera.ae · +971 54 446 0966 · RenoFix Plus Technical Contracting L.L.C, Office G-02-38, Al Khabaisi, Deira, Dubai, United Arab Emirates.